Merchant Newsletter - February 19, 2005

Accessing your Stored Signatures 



All your captured signatures are available online!
By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself. Those con artists get more creative every day. The scam works like this:
Person calling says, "this is (name) and I'm calling from the Security
and Fraud Department at VISA. My Badge number is 12345. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by bank (such & such). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona?"  When you say "No", the caller continues with, "Then we will be issuing a credit to your account.  Before your next statement, the credit will be sent to (gives you your address), is that correct?" You say "yes." Here's the IMPORTANT part on how the scam works. The caller then says, "we need to verify you are in possession of your card."  He'll ask you to "turn your card over and look for some numbers. There are 7 numbers; the first 4 are your card number, the next 3 are the 'Security Numbers' that verify you are in possession of the card.  Read me the 3 numbers."  After you tell the caller the 3 numbers, he'll say, "That is correct. I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?"  You actually say very little, and they never ask for or tell you the card number.  What the scammer wants is the 3-digit PIN number on the back of the card.  Don't give it to them. Instead, tell them you'll call VISA or MasterCard direct.  If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement, you'll see charges for purchases you didn't make, and by then it's almost to late and/or harder to actually file a fraud report.

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A number of merchants calling in are not aware how to get their reports and receipt signatures online. This  brings us to this weeks' article.  First, in order to access the reporting system, just go to:
  www.EnterTransactions.com
which is certainly easy to remember!  It gives you a link to Transaction Central, and gives us a spot to alert you to critical hardware and software updates as well!  Login with your 5-Digit Merchant ID, and Password.

When the main screen comes up, click on the blue "Reports" button.
Then, click on the "Transaction Detail Report" Button.

The "Search by" dialog box will always be default to "Credit Cards - Today"  You can change the "start date" (Red Arrow) to see your sales for the week, month, year- any date range at all.  When you have selected a date range, click "Apply Filters" (Blue Arrow above).


After you have pressed "Apply Filters", you will see your day's transactions.  The leftmost column, marked "Transaction ID" contains the unique ID for each transaction, and each one is a link to the details of that transaction:

After selecting a transaction ID, you will see the details for that transaction.  By clicking on the "View Receipt" button, you will see the receipt, with the captured signature! (sample above)

CINGULAR gets the new TREO 650! Cingular is the second carrier to pick up the incredible Treo 650.  They had to wait 10 weeks, while Sprint's exclusive ran out, and they are available right now!


ORDER FREE MERCHANT MATERIALS HERE!!!

Copyright (c) 2004 Advanced Merchant Solutions, Inc. All Rights Reserved
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