Merchant Newsletter - March 19, 2005

ETA 2005 Annual Meeting



800 numbers and privacy:  Most people think that if they have a caller ID block, the people they call cannot get their number for sales purposes.  They could not be more wrong. You should know that when you call a toll-free number (800/888), the vendor gets your phone number (CNI  "Calling Number Identification" also called ANI). Unlike caller ID, this cannot be blocked. They may also receive additional address information from the phone company monthly, or use a reverse look-up service to acquire address information. This information can then be resold, which may bring a new level of  junk mail and junk phone calls. Also, since you called THEM, they can now claim an "Existing Business Relationship" and call you even if you are on the Federal Do-Not-Call registry. 

Calling your customer for High Ticket and Overnight Delivery orders.  Calling customers is not only an excellent way to detect fraud, but it can also be a valuable part of your customer service. The telephone call also gives the merchant the opportunity to welcome the customer, answer their questions, and build a solid relationship.  Sometimes the fraudster will submit the actual phone number of the person whose card was stolen. If the card holder did not authorize the charge, suggest that they call their credit card company to report their card as stolen.

  The Bureau of Engraving and Printing has a number of free materials you can download:   Training Poster for Cash Handlers - A large version of the graphic above.  Brochure - Provides an in-depth look at the new $50 note.  Security Feature Insert Sheet - Use this handy guide to the security features of the new currency.   Glossies of The New Color of Money - These 'glamour' shots of our new currency can be used for information and training purposes.  Take-One Cards - A single source of information on the new $50 notes that all cash handlers and merchants can keep handy.

Click here or on the FRAUD WATCH logo for our summary of the best FRAUD WATCH articles!

Every March, the Electronic Payments Industry gathers in Las Vegas, for education, networking, and more.  TransFirst (Payment Resources) was there, showing all the features of the Transaction Central Interface and Gateway.


Many of the companies exhibiting have based their technology on products we manufacture for them.  Comstar Interactive was there, showing their wireless product with our Pocket Printer:


Another company using our Pocket Merchant and Pocket Spectrum printers was USAePay. 

 

They had a great attractor in their booth, with a Harley-Davidson bike, and a backdrop that makes it look like you are on the road, all that was missing was the wind.

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While it was a lot of fun, we met with a number of our OEM's vendors and suppliers, insuring you of another year of technical excellence and innovation.
  

As a result of these meetings, we will soon be announcing an alliance that will allow us to deliver fully activated phones with our systems, from all of the major carriers, with our software pre-installed and activated for your use!  Additional OEM's will be increasing our manufacturing volume to the point that we will be able to offer even more aggressive pricing as well.  

ORDER FREE MERCHANT MATERIALS HERE!!!

Copyright (c) 2004 Advanced Merchant Solutions, Inc. All Rights Reserved
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