We actually prevent a fraud event!


Merchant Newsletter - May 15, 2004
Catch Fraudsters before you ship!
So, you have a big-ticket order! Congratulations, or maybe not… This is a follow-up of an article from our March 1, 2004 newsletter where we warned our merchants that there were a bunch of high-ticket, fraudulent orders coming our of Indonesia, and that we had helped our prospective merchants determine that they really were FRAUD, and saved them a lot of grief, and financial loss. Accept Credit Cards How did we do that? It takes a little effort, but for a large transaction that you have doubt about, or is originating outside the US, but it’s worth it. First call one of the following phone numbers: Accept Credit Cards Mastercard: 1-800-622-7747 Visa: 1-800-847-2750 Accept Credit Cards Anywhere! You will press ‘2’ for either number, to obtain access to the phone number for the card issuing bank. The system will prompt you for the card number, and then give you the bank name and phone number. This is the phone number of the bank that ISSUED the card to the cardholder (Card Issuing Bank). Accept Credit Cards Next, you call that number, and tell them that you are a merchant, and need to verify cardholder provided information with “YES or NO” questions. This is important, as there are privacy issues, but they CAN confirm or deny information YOU provide. You give them the card account number, and you can ask them (again YES or NO), if the cardholder name is (give cardholder name), verify the address, phone number, and CVV2 number. If you tell them you suspect fraud they MAY (at their option) call the cardholder to verify that they actually performed the transaction. Remember, the issuing banks have a responsibility to provide privacy to their cardholders, but they are also interested in preventing fraud, so they can only confirm or deny that information you give them is correct. Accept Credit Cards Anywhere!
	Recently, we helped a merchant discover that their $1600 order from Indonesia was actually being performed on a card from an elderly lady in the Midwest. The cardholder, the operator from the issuing bank, and especially the merchant were all very glad that we helped them prevent this potential fraud event. A special THANK YOU to Carol of Payment Resource International for her expertise and guidance. Accept Credit Cards Anywhere! Our Best Seller yet! WOW, a complete wireless merchant terminal system featuring the TREO 300 color Handspring / Palm Smartphone with the Pocket Merchant card reader and printer for only $449.00 (plus shipping, and tax for CA.) In addition to this incredible price, your merchant account is 'reclassified' as 'Retail', and you get the 'Retail' or 'Swiped' rate of only 1.69% for the transactions you swipe. We have been able to get a supply of factory reconditioned Handspring TREO 300 units, ready for activation. This includes software, hardware, everything you need! You will need to have this unit activated by calling Sprint and either moving your existing Sprint number to this phone, or signing up for new Sprint service. Wireless service charges will be dependent on the number of voice minutes, and the plan you select. This exact configuration is the one used in the Mobility Magazine interview with one of our merchants, the Ben Taylor Band! Accept credit cards anywhere!	Beware! there is a another email scam claiming to be from CITI Bank, requesting information. This is only an attempt to get you to divulge your credit card and PIN passwords to people who want to take your money! Delete on sight!!! There have been a lot of these lately, including one that offers YOU money if you open a CITI bank account let them deposit funds into it! BEWARE, these people want to transfer stolen funds from other CITI accounts, using you to launder their stolen money! NEVER give your financial information to someone via EMAIL! Accept Credit Cards Anywhere! Shipping to an alternate address: Some merchants have no alternative than to ship to an address that is not the verified billing address. This may be because the billing address is a PO box, or because the purchase is a gift. You CAN filter out the most obvious fraud by following a few simple steps. A fraudster wants to keep his identity a secret, and will want to give you false contact information. There are ways to verify contact and delivery information to minimize this risk. You can call information (411), and get the formal address of the person or company, to see if it matches. Accept Credit Cards Anywhere! I can't remember that crazy URL to enter my transactions! We hear that a LOT. So, to help our merchants remember, we now have created the convenient: www.EnterTransactions.com which is certainly easier to remember! It will take you to Transaction Central, and gives us a spot to alert you to critical hard-ware and software updates as well! See all of our newsletters in our newsletter archive! Get tips and tricks, previews of new products, and much more!
See all of our newsletters in our newsletter archive! Get tips and tricks, previews of new products, and much more!
Copyright (c) 2004 Advanced Merchant Solutions, Inc. All Rights Reserved


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Catch Fraudsters before you ship!