Adjustments

In some cases, a void or credit may be issued independently of PC Verifier by using the Gateway’s on-line transaction manager. If this happens, then the transaction data contained in PC Verifier is out of sync with the transaction data on the Gateway. When a void or credit is attempted on a transaction that was already modified on-line, a message box appears, asking if you would like to adjust the transaction.

When working with adjustments…

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Only transactions that are out of sync with the on-line transaction data system can be adjusted.

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In order to adjust transactions, you must be logged in with administrator level access.

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Adjusted transactions are preceded with an A.

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Adjustments can be viewed by selecting the VCA checkmark.