Modifying Merchant Information
When you first add a merchant account to PC Verifier, the software authenticates the Merchant Account and returns merchant information that is displayed on the Main screen and printed on receipts. There may be times when you will want to change this information. To do so, you must be logged in as the Administrator.
To modify merchant information…
1.
Go to the Options screen.
2.
Click on Modify Merchant Information.
This will display the Merchant Information Dialog box.
3.
Modify the information as needed.
4.
Click OK.
Some points to consider:
•
You cannot change the merchant name.
This must be changed by contacting your Merchant Service Provider and the issuing bank as the Merchant name appears on the customer’s credit card and/or bank statement.
•
Changing the address and telephone information here, will not change the information with the issuing bank. It will only change the information that appears on the Main screen and receipts. If you made changes with the issuing bank, and want to “sync-up” the information in PC Verifier, you can delete the current merchant account and re-enter it at log-on. PC Verifier will then re-authenticate the merchant information and download the newest information from the issuing bank.
•
Be careful with changing the merchant password. This information is required each time you process a sale or issue a void/credit. An incorrect password will prompt a decline or void/credit error. Only change this, if you needed to make changes to the password on your processing gateway.